Episodes
Going Digital: CRM - Necessary Evil or Secret Superpower?
Letâs be real: nobodylikes using a CRM. Sales teams dread it. Managers swear by it. And executives just want reports thatmagically make sense. So why does it still feel like pulling teeth to get people to use it properly? In our latestTea & Timbits episode, we unpack the love-hate relationship w...
Going Digital: Are You Doing it Wrong?
đ¨ Hot take : Your digital experience isnât just your slick website or fancy chatbotâitâs the entire journey your customers take, from first click to final transaction (and beyond). In this episode, we talk about: â What "digital experience" really means â The wrong ways to communicate ...
January Check-In: Are We All Just Making It Up?
January: The yearâs longest month We took a moment to reflect on 2025 so far, and the consensus? A little hectic, a little unpredictable, and somehow still business as usual. đš How do we make people feel valued even when decisions keep changing? đš Are businesses freezing in place or seizing t...
Change: Managing Conflict for Growth
Change might be inevitable, but managing conflict during it? Thatâs a whole different ball game. This week on Tea & Timbits , we talk about the often-messy, always-challenging process of managing conflict in business transformations. From unpacking human resistance to change to sharing real-l...
Change: Communicating Without Losing Your Cool (or Your Team)
đ¨ Change is inevitable, but miscommunication doesnât have to be! đ¨ In our latest Tea & Timbits episode, weâre talking all things change communication âbecause letâs face it, weâve all been guilty of overloading our teams with info (or not giving enough) at some point. We explore: đŻ Why t...
Change: Navigating the Change Train
Change: Itâs the one constantâand the one thing most people run from faster than a free meeting invite. đ In our latest Tea and Timbits episode, we talk about leading a team through change. Turns out, itâs less about what youâre changing and more about how you bring everyone along for the ride. ...
Change: A New Yearâs Dive Into Transformation
New Year, New You? Maybe. Letâs Talk About Change! đ As 2025 kicks off, weâre diving into everyoneâs favorite New Yearâs topic: CHANGE. Whether itâs personal goals or business strategy, change can be exhilarating... and terrifying. We share stories about incremental progress, and when itâs time ...
Traditions, Timbits, and Tinsel
đ Ho, ho, ho! Itâs the season of traditions! In our latest podcast, weâve wrapped up a gift of global Christmas reflections just for you. đ Did you know that Japan has a KFC tradition for Christmas? Or that in Sweden, a failed soda became a seasonal sensation? đ We dive into these stories and ...
Process & Culture: The Secret of a Good Sales Process
đđđđđ Ready to level up your sales game just in time for the holidays? In our latest Tea & Timbits episode, we dive into what makes a sales process truly great. Hint: it's not about overcomplicating things or skipping stepsâitâs about creating a clear, flexible journey that turns strangers...