Episodes

Going Digital: CRM - Necessary Evil or Secret Superpower?
February 12, 2025
68
00:23:3621.62 MB

Going Digital: CRM - Necessary Evil or Secret Superpower?

Let’s be real: nobodylikes using a CRM. Sales teams dread it. Managers swear by it. And executives just want reports thatmagically make sense. So why does it still feel like pulling teeth to get people to use it properly? In our latestTea & Timbits episode, we unpack the love-hate relationship w...

Going Digital: Are You Doing it Wrong?
February 05, 2025
67
00:20:3818.89 MB

Going Digital: Are You Doing it Wrong?

🚨 Hot take : Your digital experience isn’t just your slick website or fancy chatbot—it’s the entire journey your customers take, from first click to final transaction (and beyond). In this episode, we talk about: ✅ What "digital experience" really means ✅ The wrong ways to communicate ...

January Check-In: Are We All Just Making It Up?
January 29, 2025
66
00:25:2523.27 MB

January Check-In: Are We All Just Making It Up?

January: The year’s longest month We took a moment to reflect on 2025 so far, and the consensus? A little hectic, a little unpredictable, and somehow still business as usual. 🔹 How do we make people feel valued even when decisions keep changing? 🔹 Are businesses freezing in place or seizing t...

Change: Managing Conflict for Growth
January 22, 2025
65
00:19:4318.06 MB

Change: Managing Conflict for Growth

Change might be inevitable, but managing conflict during it? That’s a whole different ball game. This week on Tea & Timbits , we talk about the often-messy, always-challenging process of managing conflict in business transformations. From unpacking human resistance to change to sharing real-l...

Change: Communicating Without Losing Your Cool (or Your Team)
January 15, 2025
64
00:19:5118.19 MB

Change: Communicating Without Losing Your Cool (or Your Team)

🚨 Change is inevitable, but miscommunication doesn’t have to be! 🚨 In our latest Tea & Timbits episode, we’re talking all things change communication —because let’s face it, we’ve all been guilty of overloading our teams with info (or not giving enough) at some point. We explore: 🎯 Why t...

Change: Navigating the Change Train
January 08, 2025
63
00:18:4017.1 MB

Change: Navigating the Change Train

Change: It’s the one constant—and the one thing most people run from faster than a free meeting invite. 😅 In our latest Tea and Timbits episode, we talk about leading a team through change. Turns out, it’s less about what you’re changing and more about how you bring everyone along for the ride. ...

Change: A New Year’s Dive Into Transformation
January 01, 2025
62
00:19:1817.67 MB

Change: A New Year’s Dive Into Transformation

New Year, New You? Maybe. Let’s Talk About Change! 🎉 As 2025 kicks off, we’re diving into everyone’s favorite New Year’s topic: CHANGE. Whether it’s personal goals or business strategy, change can be exhilarating... and terrifying. We share stories about incremental progress, and when it’s time ...

Traditions, Timbits, and Tinsel
December 25, 2024
61
00:18:1716.75 MB

Traditions, Timbits, and Tinsel

🎅 Ho, ho, ho! It’s the season of traditions! In our latest podcast, we’ve wrapped up a gift of global Christmas reflections just for you. 🎁 Did you know that Japan has a KFC tradition for Christmas? Or that in Sweden, a failed soda became a seasonal sensation? 🎄 We dive into these stories and ...

Process & Culture: The Secret of a Good Sales Process
December 18, 2024
60
00:25:1223.07 MB

Process & Culture: The Secret of a Good Sales Process

🎄🎄🎄🎄🎄 Ready to level up your sales game just in time for the holidays? In our latest Tea & Timbits episode, we dive into what makes a sales process truly great. Hint: it's not about overcomplicating things or skipping steps—it’s about creating a clear, flexible journey that turns strangers...